Use Alcatel-Lucient 7368 Manual as reference. Take your laptop and connect to the GPON Home gateway (WiFi)using these settings. GPON Home Gateway 192.168.1.254 Username = userAdmin Password = 7049614771 once logged in, use Web address 192.168.1.254 at the web page logon screen username - AdminGPON Password - EMP#FGU Refer to the manual and look for setting that enables VOIP or Voice over IP. pg 4-15 of manual, Figure 4-10 (Wan Network window) In "Wan Networking" settings... Make sure that "VOIP" is selected with "Internet".